Starbucks wakes us up with fresh-brewed coffee, Procter and Gamble keeps us squeaky clean, and FedEx delivers our packages.
By contrast, Lucas Group’s unique product – our human capital – provides incalculable value to the marketplace by pairing transcendent talent with diverse and successful companies.
As North America’s premier executive search firm, Lucas Group knows the importance of finding and retaining recruiters who mesh well with our positive work culture and share the same organizational values and goals. Hiring and continuously developing the right team is crucial, so we’ve created, and continue to refine, a process that focuses on the key competencies we value in all of our associates.
We seek, nurture and reward these 8 Characteristics of Success:
Possesses the “it” factor of efficiency, neatness, organization and being systematic in actions. At Lucas Group, we adhere to an unbending commitment to excellence and are diligent and relentless in our actions.
Possesses a recognized blend of feeling and demonstrating self-assuredness. At Lucas Group, we pick up the phone, fearlessly call, sway others to act and drive desired results with poise and conviction.
Enjoys and is skilled at designing, establishing and reciprocal and beneficial relationships. At Lucas Group, we take pride in our position of ‘catalyst’ and our central role as the bridge between clients and candidates.
Generates strong interest, capable of holding attention and proficient at persuading others to act/believe. At Lucas Group, we display optimism, enthusiasm, empathy and an unpretentious self confidence that draws others to us.
Strives to deliver winning performances and is resilient after setback. At Lucas Group, we work to win, rebound when we lose and thrive on healthy competition.
Demonstrates effective, clear and consistent oral, written and in-person communication skills. At Lucas Group, we listen, we learn, we write and we speak with purpose and professionalism.
Has a genuine willingness to be taught and to act upon that guidance. At Lucas Group, we are prepared to handle missteps while being motivated to learn and do better.
Exhibits desire and drive for something bigger than one’s self. At Lucas Group, we share a purpose and we identify ourselves as working individually and together toward a common goal.
How we do things in our business is equally as important as what we do. Prior to developing the 8 Characteristics, the leadership team knew what characteristics a successful recruiter encompasses, but we lacked an in-depth knowledge on how recruiters utilize these specific attributes to produce the best results.
Two years later, after thoroughly examining our internal brand and gathering extensive input from every company leader, we identified eight qualities of paramount importance for our company. To create a common language, we interviewed our leadership team and managers about the top traits they seek in people. After narrowing the list to eight characteristics, we identified and defined the common behaviors associated with each.
Today, our hiring process looks very different. We are committed to identifying these characteristics in every associate when conducting internal interviews. We adhere to an 8Cs systematic approach that allows managers to rank candidates based on the conversation and demonstration of the 8 characteristics throughout the interview. A person’s expertise, skill-set and goals all must align with our positive work culture and go-getter environment.
It’s been exciting to see the program grow in a grass-roots way. Our peer-to-peer recognition program is now based on the 8 Characteristics, which has led to a lot of camaraderie among staff. I love watching people grow to understand that how we do things in our business is as important as what we do. It’s an HR person’s dream, really – people making the link between behaviors and success. Now, that’s rewarding!