IT Helpdesk Support Specialist

  • Location: New York, New York
  • Type: Permanent
  • Job #1557670

IT Helpdesk Support Specialist

Incredibly exciting start-up organization is hiring an IT Helpdesk Support specialist in a permanent role. IT Helpdesk Specialist will be responsible for helping this company manage the tools and technologies they use in their NY office as well as some other operations.

Skills

  • 3 – 5+ years IT Helpdesk experience
  • Experience providing desk-side support assistance to employees across a business. 
  • Technical support experience with Network technologies including Routers, Switches, TCP / IP and telephone systems. 
  • Experience with Mac technologies (90% MAC shop)
  • Experience supporting Audio Visual conference room technology. 
  • Bonus to have experience working in a smaller organization (under 200 end users). 
  • Any experience working with a 3rd party.
  • Excellent communication skills. 
The Person
  • Must have excellent communication skills 
  • Good sense of humor and low ego 
  • Critical thinker who enjoys problem solving 
  • Can do attitude
  • Ambition to gain responsibilities, manage projects and solve problems with minimal supervision.